Privacy Policy

General

This privacy statement sets out how splashabout.com will store and use information relating to you. This applies to the entire web site. Any changes to these policies will be posted on Terms and Conditions. Splashabout.com is a trading name of Splashabout International Limited. Splashabout.com is committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement. We do not store credit card details nor do we share customer details with any 3rd parties. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

Security

Splashabout.com is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality. When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive or other information to you. If you have any further questions about our credit card security policies, please contact us.  Click on the contact us tab at the top of this page.

What we collect

We collect the following information:

  • Where you order products, we will collect your name, contact and billing information, transaction and credit card information.
  • When you register with us to receive our monthly newsletter or details of offers or products we will collect your e-mail address.
  • Our website uses cookies, which are programs which collect additional information. In order to learn more see, how we use cookies below.

What do we do with the information we gather?

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping
  • To analyse the use of the splashabout.com website.
  • We may use the information to improve our products and services.
  • Our representatives may follow up, either by e-mail, phone or mail, to people who have purchased goods from our site as part of our customer care procedures.

To send promotional e-mail about new products, special offers and services or other information for Splashabout.com unless you have asked us not to do so when you registered as a user on this site.

Email Subscriptions

If you wish to unsubscribe from email communications from Splashabout you can do so by clicking on the unsubscribe link at the bottom of any email received, or else, amend your preferences when you log into 'my account.'

For information contact:

Info@splashabout.com

Our Cookies Policy

What are cookies?

Cookies are small text files placed on your computer by the websites that you visit. They make your online interactions faster and easier.

Types of cookies

On this website we use two types of cookies:

Session Cookies: These are temporary cookies which are stored during your browsing session. They are automatically deleted from your computer or device when you close your browser.

Some of the things we use session cookies for include:

  • allowing you to move from page to page on our website
  • remembering what you have in your shopping basket
  • allowing us to take payment for and complete your order

Persistent Cookies: These are cookies which are not deleted from your computer or device after you have visited our website. These cookies help us to remember you and your preferences when you come back to this website.

Some of the things we use persistent cookies for include:

  • remembering your journey around our website
  • remembering your preferences when you come back to our website
  • allowing you to interface with social media sites

Cookies we use

The table below contains details of the cookies we use and why. The data we collect and record via cookies are completely anonymous. The data will never contain any of your personal details.

Cookie Name Purpose
Coremetrics, Google Analytics Collects information about how our visitors use our website. We use this information to help us improve the website. These cookies collect information in an anonymous form such as the number of visitors to our site, where visitors have come to the site from and the pages they visited.
Nosto Provides our visitors with recommendations on what other customers have browsed and purchased on our site. This also allows our customers to participate in our social community of Splashabout
Mage Monkey This cookie allows us to track if our visitors have come to our website through our e-mail channel, allowing us to send better and more relevant e-mails to our customers
Sagepay or Paypal Allows us to take payment for and complete your order.

 

How do I manage cookies?

Most web browsers allow you to control cookies through your browser settings. You can check how to manage cookies by clicking on the link below which relates to your browser:

Microsoft Internet Explorer

Google Chrome

Safari

Mozilla Firefox

If your web browser is not detailed above or you are using a mobile device, please consult your user manual or online help guide for details on how to control cookies. To find out more about cookies and how to manage them, you may wish to visit www.allaboutcookies.org.

Please remember that all of the links above are third party websites. We do not endorse them and are not responsible for their contents.

What happens if I disable cookies?

If you disable cookies it may affect the service you receive from our website. For example you may not be able to:

  • view images
  • add items to your basket or buy them
  • see other customers' reviews or write reviews

Please remember that if you wish to disable cookies you will need to do this each time you visit our website.

Our Cookies Policy does not cover any third party websites that are linked to Splashabout. If you click through to these websites, they may set cookies on your computer. To understand which cookies are used by these companies and how they use your data, please read their privacy and cookies policies. We accept no responsibility or liability for these third party websites.

Contact us

If you have any questions about our cookies policy please contact us by email:

Info@splashabout.com

Or by post:

Splash About International Limited, 
G19 and G20, Innovation Centre, 
Innovation Way, 
Europarc
Grimsby
DN37 9TT
United Kingdom
01472 236465